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OBTAIN TEST RESULTS/TELEPHONE
All test results are seen and checked
by the doctors before details are released. Patients are asked to ring the surgery
between 2.00 and 4.00pm every day when test results are given out. Sometimes repeat
tests will have to be organised or you may need to speak to a doctor for clarification
of your results and the receptionist will arrange this for you. If you are simply
ringing for advice, please try to ring a few minutes before or after surgery as
it may be easier to catch the doctors then. But please remember, if surgery is
busy or there is an emergency, you may have to wait.
DO I... MAKE
The Gables Medical Centre operates
an appointments system. Patients should ring on the usual number 028 2565 3237
to make an appointment.
If you can possibly attend the surgery,
please do so. Home visits are for those patients who are housebound or too ill
to attend surgeries. Patients who have problems travelling to or accessing surgery
premises should make prior arrangements with the practice either to receive assistance
on arrival or organise a home visit. Requests for home visits should be made by
10.30am as this allows the doctors to plan their calls efficiently. Please co-operate
with the receptionist as fully as possible in giving all the necessary information.
If you feel a patient needs to be seen urgently, please make this clear.