The Gables Medical Centre

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HOW DO I...

OBTAIN TEST RESULTS/TELEPHONE ADVICE?

All test results are seen and checked by the doctors before details are released. Patients are asked to ring the surgery between 2.00 and 4.00pm every day when test results are given out. Sometimes repeat tests will have to be organised or you may need to speak to a doctor for clarification of your results and the receptionist will arrange this for you. If you are simply ringing for advice, please try to ring a few minutes before or after surgery as it may be easier to catch the doctors then. But please remember, if surgery is busy or there is an emergency, you may have to wait.

HOW DO I...
MAKE AN APPOINTMENT?

The Gables Medical Centre operates an appointments system. Patients should ring on the usual number 028 2565 3237 to make an appointment.


OBTAIN A HOME VISIT?

If you can possibly attend the surgery, please do so. Home visits are for those patients who are housebound or too ill to attend surgeries. Patients who have problems travelling to or accessing surgery premises should make prior arrangements with the practice either to receive assistance on arrival or organise a home visit. Requests for home visits should be made by 10.30am as this allows the doctors to plan their calls efficiently. Please co-operate with the receptionist as fully as possible in giving all the necessary information. If you feel a patient needs to be seen urgently, please make this clear.